Free domestic shipping on all orders over $29.99!
Cart 0

FAQ

I've bought mugs online before and the image either washes off or peels off. Are your mugs dishwasher safe?

Yes. Our mugs are not made from cheap vinyl. We use a high temperature heat process to bind special dye sublimation ink to your mug. This process not only makes our mugs hold up longer but also look entirely more professional than mugs you'll find in other shops.

Note: Our ceramic mugs are also microwave safe, however we recommend you absolutely do not attempt to microwave any of our stainless steel travel mugs or water bottles.

I don't understand the image location options. Can you explain?

We allow you to customize your mug by making it right handed, left handed, printed on both sides, or simply centered with the handle. See the image location key below to know exactly what to expect:


I'm interested in carrying your mugs at my store. Do you offer wholesale pricing?
Yes. If you're interested in carrying our mugs at your retail store or boutique find out more about our wholesale opportunities here

I have a hundred million social media followers, can I have a free mug in exchange for promotion?
Maybe. While we occasionally offer these opportunities, we are selective about who represents our brand. If you would like to be considered, please email us at coffeemugsneverlie@gmail.com with links to the social media you plan on using to share our product(s).

Can I add a line of text, a name, or a date to my mug?
Yes. We are happy to work with you individually to make your mug even more personalized. However, we reserve the right to decline any custom work that exceeds our ability or sensible good-reason.